Cancellation rights
(1) If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of cancellation in accordance with the statutory provisions for distance selling contracts.
(2) If you as a consumer make use of your right of cancellation in accordance with paragraph 1, you must bear the direct costs of returning the goods.
(3) In all other respects, the right of cancellation shall be governed by the provisions set out in detail in the following
R E G U L A T I O N O F CANCELLATION
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of cancellation, you must inform us [Vicogo GmbH with registered office in Oldenburg (Oldb.), Karlstraße 19, 26123 Oldenburg (Oldb.), registered in the commercial register of the Oldenburg District Court HRB 206183, represented by the managing director John-Hendrik Viertelhaus, telephone: +49 441 212178-70, e-mail address: support[at]boddels.de] of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- End of the cancellation policy -
The right of cancellation does not apply to distance contracts
a. for the delivery of goods which have been manufactured according to customer specifications or which are clearly customised to personal requirements or which are not suitable for return due to their nature,
b. for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
